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Info
  1. Help Desk → this site has a support site for GEODI. Your teams may need to access them.

  2. DECE Support DocumentsThis site contains all the information that will help you about GEODI and its Modules.

https://decesupport.atlassian.net/

https://id.atlassian.com/

Help Desk erişim adresi login işlemi için access address

The address https://id.atlassian.com/ adreside kullanılmakta her 2 adreste açılması gerekiyor is also used for the login process, and both addresses must be opened.

Info

GEODI Address/URL

GEODI requires an SSL-certified address and the default port 3323 (subject to change) to be open.

Clients (Users and Agents) must access to Depending on where the users and clients, the GEODI address may be accessible from the internet or not.

The GEODI Mobile app, which you can download from the AppStore or Google Play, needs internet access for GEODI.

Please check the FAQ page in case you have any difficulty.

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Info

PC/FileServer crawling agent - GEODI Desktop Explorer(GDE)

GDE has different packages for Windows, Linux, and Mac computers.

GDE may run in login user space or as a service.

We suggest you use a tool like ManageEngine or SCCM to install/update/remove these agents.

If you want a user to open/view a file from a PC, port 1982(or choose another one) must be open on the clients.

GEODI Desktop Explorer(GDE) Installation

Info

Classification agent - GEODI Classifier

The GEODI Classifier family has agents for Desktop and Microsoft Office Classification.

Office Classifier agent works on Microsoft Office Word, Excel, PowerPoint, and Outlook. Desktop Classifier agent works on Windows Explorer. All agents are in a single package.

We suggest you use a tool like ManageEngine or SCCM to install/update/remove these agents.

Microsoft Office Classifier Compatibility

  • MS Word 2007 and above

  • MS Excel 2007 and above

  • MS PowerPoint 2007 and above

  • MS Outlook 2007 and above

OWA Classifier

  • MS Exchange Server (2013 and above)

  • Microsoft Office 365

Classification

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