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1. No action is required for *.PST or *.OST files as they are indexed automatically.

2. This page is about indexing e-mail servers.

If your eIndexing All Addresses (Exchange Server)

Actions to be Taken on Mail Management

Actions to be Taken on Mail Account

E-mail Display According to User Authorization

Troubleshooting

You should add each e-mail account one by one. If you need to add all at once, there is a solution for Exchange Server explained on this page.

Depending on indexing intensity the e-mail server may slow down or completely ban you.

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You Can Configure a Manual Proxy for Email Connections. To enable this, you need to fill in the following information:

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Indexing all addresses (Exchange Server)

It is possible to index all or selected accounts at once.

1. Check "Include Shared Mail Addresses" option.

2. Have an authorized exchange user.

In GEODI, we can index the

Select the necessary server (There may be extra questions according to selected server.) If the server is not in the list, you can can connect with IMAP or POP3 by selecting Other option.

GEODI also discovers mail attachments. Discovery scope can be restricted just to include mail attachments. Procedures like OCR and Face Recognition can be applied on mail attachments also.

Mails can be used for search also. In Enterprise Search Projects, users can select See only your own emails option in settings.

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Indexing All Addresses (Exchange Server)

In GEODI, you can index e-mails of all users with a an authorized user who that can access the others' e-mail addresses of other users in the environment. To activate this feature, you can make adjustments in GEODI and Mail Management interface and you can scan multiple mails from a single mail address to GEODI and search/discover them. The "EWS" service must be turned on in Exchange Server to ensure the connection. https://blogs.msdn.microsoft.com/deva/2011/12/01/how-to-get-the-ews-endpoint-url-from-outlook-20072010/ .

Actions to be Taken on Mail Management

Primarily, an authorized e-mail address must be defined and Discovery Management permissions should be assigned for that it will be done over a single e-mail address.

1. Permissions must be assigned to the defined and authorized e-mail address through the following steps.

   1. Exchange Admin Center - Admin Roles - Discovery Management

      1. Assingned → Add the created e-mail address.

      2. Permissions

         1. Address Lists

         2. Application Impersonation

         3. Legal hold

         4. Mailbox Search

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2. "Read and manage permissions” must be given to the authorized e-mail address that is defined in the e-mail addresses you want to be included in the scan.

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Actions to be taken in Mail Account

1. You must need to add a new contact person from your account in the "Contacts" tab in your account.

2. "Read and Manage" permission must be granted for the person you are adding.

3. To add more than one contact person to your list, you may "Import Contacts". The "EWS" service must active on in Exchange Server. https://blogs.msdn.microsoft.com/deva/2011/12/01/how-to-get-the-ews-endpoint-url-from-outlook-20072010/ can do this by selecting the “Import People” option from the Manage menu.

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Viewing Emails Based on User Permissions

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E-mail Display According to User Authorization

• The user who logs in GEODI can see the email if From/To/CC/BCC is included in the indexed email.

• Otherwise, only the system admin can view the emailadministrator can see it.

• You can contact get support from our technical team for support in implementing this featureimplementation.

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