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titleSystem does index repair after shutdown and reboot
Info

This is normal behavior. Power outages, system hardware problems, deliberate application shutdowns, and many other issues can cause unintentional shutdowns. In this case, the index will undergo a health check at the next startup for possible damage and any errors found will be fixed.

To speed up the process, you need to back up the index and recover from backup on startup. Recovering from backup does not cause irreversible data loss. The next time you index what has changed, the latest additions are refreshed.

Active-Passive and Active-Active configuration

Index Backup and Recovery from Backup

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titleIndexing too slow
Info

GEODI is designed to make optimum use of the server. Server memory and CPU resources are used dynamically. The number of concurrent tasks is increased for simple and fast processing files and decreased for heavy files.

If the processing is too slow

  • Memory may be low or being used by other processes running on the server

  • There may be processes that consume high CPU resources, such as intensive OCR.

  • Network connections to the filerserver may be very slow

  • There is content such as a large number of logs, csv, large excel files.

  • There may be network problems with database connectivity or database congestion

  • The GEODI indexing speed mentioned in the Project Wizard may be the lowest.

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titleRestoring Index Backup
Info

In the Advanced settings on the last page of the GEODI Project Wizard, the project index backup directory can be given against possible system outages. GEODI index can be used through this directory in case of possible interruptions. You can use the Index Backup and Recovery from Backup page for backup.

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titleWhich permisions are Required for Database Indexing
Info

Indexing is done as "Read-Only" according to the authorizations of the user given during database connection.

Logging

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titleHow to read GEODI Logs
Info

GEODI keeps its logs under appdata/dece/geodi. These logs are in CEF format and can be processed by SIEM tools.

%AppData%\Dece\Logs\GEODI\AppUsage directory contains the logs required for SIEM.

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titleHow to convert Classification Logs to Database
Info

With the database option from the GEODI classifier settings interface, you can write the classification logs on the database by giving only a table name. Classification logs are automatically written to the table with the given name.

File Issues

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titleHow password protected and erroneous files are processed
Info

GEODI indexes only the name of password protected files. Protected files indexed in this way can be listed with the queries "status:GEODICryptedContent" or "status:GEODICryptedContentPart".

Files with errors can be queried with “status:HasScanError”

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titleGEODI cannot see the mapped Network drive
Info

This issue is related to a security update to Windows. You can overcome this problem by performing the steps on the following page.

https://social.msdn.microsoft.com/Forums/vstudio/en-US/f8026f8f-3fba-4925-9344-87e16f085957/c-windows-10-systemiodirectoryexists-returns-false-for-a-mapped-drive?forum=csharpgeneral

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titleShapeFile character encoding issues
Info

A solution in case "strange" characters appear in short summaries when viewing records:

  • Create a CPG or CST file with the same name as the shape file and write the encoding name like ( UTF-8 , ISO-... ... https://msdn.microsoft.com/en-us/library/system.text.encoding(v=vs.110).aspx  )

  • If writing encoding is not a solution, after backing up the DBF file in the same directory as the SHP file, open it with OpenOffice or other software and select the encoding. The file is saved with the same name and extension.

    • ! The dbf file must be backed up. After this process, errors may be received when SHP is viewed with different programs.

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titleProjection Definition for DWG, DGN, DXF Files with Unknown Projection
Info

Defining the projection for DWG and DGN files containing plans or maps will increase the usefulness of GeoArchive and CAD&GIS viewer modules.

Supported File Formats

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System

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titleHow to Classify Files that are on Remote PCs?read GEODI Logs
Info

If you have a Classification license for the documents coming to the GEODI server via GDE, you can query the documents via GEODI ES and classify them on the source machine. Our Classifier and GDE solutions must be installed on the machine to be classified.

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titleIs GEODI compatible with the DLP we use?
Info

GEODI works with ForcePoint, Safectica, Trend Micro, McAfee, Symantec and Palo Alto DLP products. It can also work with other DLP products. The flexible labeling structure of GEODI Classifier tools can adapt to any DLP. NTFS Alternate Data Stream (ADS) method is used for file formats that do not support tags.

If there is a compatibility issue you are hesitant about, please contact us.

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titleGEODI Classifier Add-In Cannot View

“Slow and Disabled COM Add-ins” that you should check if the GEODI Classifier Add-In is seen as passive. GEODI Classifier should not be disabled.

Sometimes all add-ins can be disabled automatically by MS Office when very large files are encountered. These features should be checked.

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GEODI keeps its logs under appdata/dece/geodi. These logs are in CEF format and can be processed by SIEM tools.

%AppData%\Dece\Logs\GEODI\AppUsage directory contains the logs required for SIEM.

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titleEmail Notifications are not forwarded
Info

In case you mention another friend in the notes, tracking query is forwarded to the email. There may be a problem with the settings made on the server for this purpose. You can access through GEODI Management Panel / settings.

If the problem occurs in a number of users, Spam folders or mail rules should be checked.

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