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Beyza Ozbilen (Unlicensed)

Utkucan Saraç

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titleSystem does index repair after shutdown and reboot
Info

This is normal behavior. Power outages, system hardware problems, deliberate application shutdowns, and many other issues can cause unintentional shutdowns. In this case, the index will undergo a health check at the next startup for possible damage and any errors found will be fixed.

To speed up the process, you need to back up the index and recover from backup on startup. Recovering from backup does not cause irreversible data loss. The next time you index what has changed, the latest additions are refreshed.

Active-Passive and Active-Active configuration

Index Backup and Recovery from Backup

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titleIndexing too slow
Info

GEODI is designed to make optimum use of the server. Server memory and CPU resources are used dynamically. The number of concurrent tasks is increased for simple and fast processing files and decreased for heavy files.

If the processing is too slow

  • Memory may be low or being used by other processes running on the server

  • There may be processes that consume high CPU resources, such as intensive OCR.

  • Network connections to the filerserver may be very slow

  • There is content such as a large number of logs, csv, large excel files.

  • There may be network problems with database connectivity or database congestion

  • The GEODI indexing speed mentioned in the Project Wizard may be the lowest.

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titleRestoring Index Backup
Info

In the Advanced settings on the last page of the GEODI Project Wizard, the project index backup directory can be given against possible system outages. GEODI index can be used through this directory in case of possible interruptions. You can use the Index Backup and Recovery from Backup page for backup.

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titleWhich permisions are Required for Database Indexing
Info

Indexing is done as "Read-Only" according to the authorizations of the user given during database connection.

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titleProjection Definition for DWG, DGN, DXF Files with Unknown Projection
Info

Defining the projection for DWG and DGN files containing plans or maps will increase the usefulness of GeoArchive and CAD&GIS viewer modules.

Supported File Formats

Classification Issues

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titleHow to Classify Files that are on Remote PCs?
Info

If you have a Classification license for the documents coming to the GEODI server via GDE, you can query the documents via GEODI ES and classify them on the source machine. Our Classifier and GDE solutions must be installed on the machine to be classified.

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titleIs GEODI compatible with the DLP we use?
Info

GEODI works with ForcePoint, Safectica, Trend Micro, McAfee, Symantec and Palo Alto DLP products. It can also work with other DLP products. The flexible labeling structure of GEODI Classifier tools can adapt to any DLP. NTFS Alternate Data Stream (ADS) method is used for file formats that do not support tags.

If there is a compatibility issue you are hesitant about, please contact us.

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titleGEODI Classifier Add-In Cannot View

“Slow and Disabled COM Add-ins” that you should check if the GEODI Classifier Add-In is seen as passive. GEODI Classifier should not be disabled.

Sometimes all add-ins can be disabled automatically by MS Office when very large files are encountered. These features should be checked.

System

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titleEmail Notifications are not forwarded
Info

In case you mention another friend in the notes, tracking query is forwarded to the email. There may be a problem with the settings made on the server for this purpose. You can access through GEODI Management Panel / settings.

If the problem occurs in a number of users, Spam folders or mail rules should be checked.

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