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Info

The Frequently Asked Questions page provides issues and solutions you might encounter during installation or other processes.

Support Q - FAQ and Tech News

Note

Update

We constantly update the software because we value quality and user experience. For a GEODI update, running the "update.bat" command that comes with the installation as an administrator is sufficient. You

can also

run the command and leave it. All necessary operations will be performed on a running system.

GEODI modules

gets

get updates more frequently than the main GEODI version. To update only modules you may run UpdateModules.bat çalıştırabilirsiniz.

GEODI AppDataFolder

GEODI stores workspace definitions, indexes, logs, and other things data in the %appdata% folder, which are is created automatically during the installation.

You need to set up a new folder if the install and Windows service users are different. Otherwise, the service cannot access the license and other information.

Change the AppDataFolder value in the SystemSettings.json file. System Configuration and Security Settings

https://decesw.atlassian.net/wiki/x/RofcUg

You may use this method if there is insufficient space in the default %appdata% folders.

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Info

"AppPort":443,
"NoSSLPort":80,
"ForceHttpsRedirect":true,
"SSLLocalCertificateSerial":"<certificate-serial-no>"

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number>"

Tip

To obtain the certificate serial number: Open the Manage User Certificates application. You can get the Certificate Serial Number from the properties/details tab of the relevant certificate under the Personal tree. If you have a *pfx file, you must first install it by double-clicking on the file.

Note

Load Balancer Case: In cases where certificates are managed with a load balancer, you do not need to make any additional definitions on the GEODI side.

Offline Installation

GEODI downloads the modules from DECE-STORE by default. You should change the update address if the server cannot access DECE-STORE.

  1. DECE teams will provide *.GeodiModuleX files, and you should put them in the <geodidatafolder><geodifolder>/LocalDECESTORE folder. DECE teams will update you with new files when they are available.

  2. Then, the ModuleStoreFolder value in SystemSettings.json should be set to <geodidatafolder><geodifolder>/LocalDECESTORE.

(info) The new GEODI setup can be downloaded and installed as usual.

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If you need to move the GEODI to another machine, you should first deactivate the license and then reactivate it on the new machine.

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