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On this page, you will find the installation link, requirements, settings, and deployment stages for discovery, classification, or other topics.

The Frequently Asked Questions page provides issues and solutions you might encounter during installation or other processes.

Support Q - FAQ and Tech News

Table of Contents
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GEODI stores workspace definitions, indexes, and logs in the %appdata% directory that belongs to the login user. This directory is created automatically during installation. If the user who installed GEODI and the Windows service user differ, the following settings should be made. Otherwise, you won’t be able to access the license or other information generated during installation.

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For Classification and Agent PC Discovery projects, the GEODI address must be secure and accessible from to clients. You To ensure this, you must make the following settings in GEODI for the SSL Certificate. For details you may , refer to System Configuration - Security Settings the page. Definitions must be made before agent deployments.

The following SSL definitions are made should be in the SystemSettings.json file in the GEODI installation directory.

Info

"AppPort":443,
"NoSSLPort":80,
"ForceHttpsRedirect": true,
"SSLLocalCertificateSerial":"<certificate-serial-number>"

Expand
titleTo obtain the certificate serial number
Tip

To obtain the certificate serial number, run the Manage User Certificates application. The serial number is in the properties/details tab under the Personal directory. If you have a *.pfx file, double-click it to install it.

: In cases where certificates are managed with a load balancer, you
Expandnote
titleLoad Balancer Case
Note

You do not need to make any additional definitions on the GEODI side in cases where certificates are managed with a load balancer.

GEODI Installation as a Windows Service

After installation, GEODI is turned into becomes a continuous service by starting the GEODI.WindowsServiceInstall.bat file as an administrator. Windows will ask for your administrator username and password.

(info) The user is expected to have access permissions for directories and other Windows sources that GEODI will index. If the user cannot access these sources, you need to must add authorized users to GEODI as well. If you’d like to . To uninstall the service, you can run GEODI.WindowsServiceUnInstall.bat in the same directory.

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If GEODI sources include a mapped directory or for other startup-related work, the necessary *.bat file must be put in the GEODI → Settings/BatchFiles/Startup directory.

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Software Update

Note

We constantly update the software because we value quality and user experience. For a GEODI update, running the "update.bat" command that comes with the installation as an administrator is sufficient. You run the command and leave it. All necessary operations will be performed on a running system.

You can turn "update.bat" command to a scheduled task with an authorized user.

(info) Updates for PC Discovery (GDE) and Classification Agents are fully automatic.

GEODI modules get updates more frequently than the main GEODI version. To update modules only, you may run UpdateModules.bat.

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(info) No extra processes are needed for GDE and Classifier agents.

(info) You can update GEODI by downloading new Setup files with the traditional waythe GEODI setup as usual.

License Update

Run LicenseUpdate.bat to open the dialog.

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