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The Agents can be manually installed on FileServers or EndPoints. But if you have many EndPoints, using a tool like ManageEngine or SCCM for deployment is suggested.

GDE agent software updates are auto. It may be set to update from a local source.

GEODI Server has a monitor panel to watch EndPoints. GEODI Agent Management Panel

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Table of Contents

Installation Checklist

Subject

Description

Create a new project or choose an existing project to index files.

A separate project is OK for discovery purposes, but adding PCs to an existing project is better if you have Enterprise Search.

This project URL must be accessible from the EndPoints.

The GDE recognizer(from discovery IT group), must be used in the project.

Create a token

Follow the procedure on this page to get the Token.

Generating a GEODI Token

As a best practice, we suggest you create a separate user for the Token. And token users' passwords should not be changed.

Follow the procedures for different OSs

These pages will lead you to each OS.

Child pages (Children Display)

GDE Configuration Settings

The settings determine which local folders and file types to discover. There may be a single setting for all, or you may customize it by clients.

Client Monitoring

Activate GEODI Agent Management Panel

Troubleshooting

Expand
titleIndexing does not start

  1. Check if the client has access to the GEODI Server. GEODI should be accessible through a browser on the client. Enter the GEODI address in a browser on the client; there should be access.

  2. The GEODI server should be accessible from the client's GDE. Using a browser on the client, enter <ClientIP>:<1982>/DEW?op=GetLastError. If everything is fine, it should return null. The ExplorerPort specified in GDE rules, e.g., ExplorerPort=1982 (or the chosen port), should be open.

  3. Inspect the Firewall, Antivirus, or any similar tool to ensure there is no blocking mechanism preventing communication.

  4. Check if the client machine is operational. GDE should be installed and running (Geodi.Desktopexplorer.exe should be in the task list).

  5. Verify the status of the received TOKEN: <GEODI_URL>/API/token_parser.html.

  6. Examine the Agent Management Panel; if the endpoint's status looks good, waiting for a while may resolve the issue. The GEODI Server queues incoming data, so the files at the endpoint might not be due yet.

  7. If everything seems correct but data is still not coming through, check the FolderList and IgnoreFolders values in the GDE rules.

  8. If you are not receiving the expected file type, ensure that the extension is not listed in the IgnoreFiles value in the GDE rules.

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