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  • If no data is received after setup, please check your Firewall/Antivirus settings and contact your IT consultant.

    • The client may be Closed

    • GDE may not be installed on the client

    • GDE on the client may not be active (Geod.Desktopexplorer.exe may not be running)

    • The port required for Server-Client communication (default 1982) may be closed or blocked.

    • The client may not be able to access the GEODI server (GEODI Server may not have a public address). You can also run this test on the client through the browser.

    • GDE is a continuous feeding software. Firewall/Virus software may be set to block continuous communication.

    • The GEODI Server queues and processes data from many clients simultaneously. Therefore, the scanning process will necessarily progress.

  • If situations such as IP and Name Changes occur on the feeding machine, you can view the documents within ~3h.

    • If the feeding machine is formatted, etc., GDE starts feeding from the beginning as if it has never been fed.

  • Central setting changes take effect within 1 hour.

  • By default, only the name and date of files larger than 100Mb are indexed by default in order not to slow down the Network Speed while feeding.

    • It is set to 500Mb for compressed file contents.

  • When "Client is null \q \n" warning is received on GetLastEror, URL information should be checked through the Registry.