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Setup
What are the system requirements?
System Requirements: MOBIDI Office and Mobile App
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MOBIDI is compatible with the following DBMSs. After you create an empty VT and provide the correct connection information, it will create the schema you need.
If you are having any trouble, please first check the connection info whether it is correct or not, and then check the compatible DBMSs list.
Connecting MOBIDI Office to a different database
It is explained with PostgreSQL example on MOBIDI Ofis farklı bir veri tabanına nasıl bağlanır? PostgreSQL bağlantısı örneği page. Other VTs are also made from the same screen How to connect MOBIDI Office with different DBMS? PostgreSQL connection example page.
Getting Started with MOBIDI Office
Delivery problem on “New User Mail”
Search your mailbox and check your spam folder. If it still hasn't, contact your system administrator.
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On the page where ready-made projects are presented, you can select the project templates and design forms suitable for your needs. For more information on this subject, you can take a look at our training videos created for you. You can access these videos from the link below.
How to create a new form, how to modify forms?
I want to upload records from Excel or Database?
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We prepare our collective records in an excel file or database table, with describing each field being a column and each record being a row. Then we load it from Settings-Load Data. You must do this in an environment where Mobidi has installed. The attachments of the records are in the form of paths, if there will be more than one attachment, there should be a "|” sign between the paths.
Mobile Users
Incorrect phone number?
This user can not get a Licensing SMS. Correct the phone number and resent it by using the Mobile User page.
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When the mobile user changes her phone, she can activate the new device with the same phone number and continue the registration process. Since the Mobidi application on the old device will become passive, no new records should be entered on this device, the records that could be entered on the old device will not reach Mobidi OffficeOffice.
When the device is changed, it is important to activate the new device with the same user name, surname and department information in order to get the reports correctly.
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The mobile user does not get the SMS
Failure to send SMS to the mobile user may be caused by network-related problems. Also, depending on the density of the network, it may take up to a few minutes for the SMS to arrive.
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After sending the SMS from the mobile users user's page, the "Your Message Has Been Sent" box appears on the Send List. Click on the post list and click http://mobidi.io/… next to the “user”. Send the link to the user in another way. This link is also available in the sent SMS.
Mobile Application
No data is coming from the user
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Click on the arrow button next to Sync Workspace in the Transfer option. Mobidi will restart and the project defined for you will be loaded.
"GPS is not
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activated on your device ..." warning appears on the record adding screen and I go back to the page with the forms.
If you are getting this warning, check the steps below. Your system administrator may have required the location or prevented manual specifying.
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Is location access allowed in Mobidi permissions on Settings / Applications screen? It will ask permission for this operation at the first enterance entrance to the app.
Does it mark your current location in red when you enter Google maps? If it does, contact your system administrator.
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https://play.google.com/store/apps/details?id=dje073.android.modernrecforge&hl=tr
Reports
Excel Report and Import Error
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https://www.microsoft.com/en-us/download/confirmation.aspx?id=13255
Panels/Dashboards
I cannot view/edit the panel created by my system administrator in Mobidi Office. I cannot create a new panel/dashboard.
In such cases, you can ask your system administrator to check permissions. Mobidi Office users should have authority to view and edit panels/dashboards or to create a new panels/dashboards.
For detailed information about panels/dashboards, you can visit Paneller→ Please ask system admin for permissions.
Other Issues
Problem Playing Audio Files in Mobidi Office
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You can download and install it on your computer.
Map
I cannot see the locations of my records and attachments on the “Map” tab in the Menu.
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